ServQ HealthcareHome nursing: your questions answered
Short answers about home nursing. For the full service page, see below.
Do I need a doctor's prescription for a nurse visit?
For injections, IV drips and any prescribed medicine, yes: the nurse follows your doctor's written instructions. For routine vitals checks and general nursing support a prescription is not always needed. Our team will tell you what to keep ready when you book.
Can a nurse start an IV drip at home?
Only on a doctor's prescription, and ServQ Healthcare does not give a first dose of an IV medicine at home, because a first dose can cause a reaction that needs hospital care.
How do I know the nurse at my door is the right person?
Each visit is confirmed with a one-time code (OTP) that you share with the nurse at the start and end of the visit. Ask to see the nurse's ID card if you wish.
How much notice do you need for a nurse visit?
It depends on availability in your area. Routine visits can be planned in advance. For a same-day need, tell us when you contact us and we will say honestly whether we can help.
Can the nurse visit daily for several weeks?
Yes, repeated visits can be scheduled, for example a daily dressing for two weeks, as long as your doctor has advised it.
What should I keep ready for the nurse?
The prescription, the discharge summary, the medicines and supplies the doctor has asked for, and a clean, well-lit space. The nurse will tell you what else is needed.
Does the nurse bring the medicines?
No. ServQ Healthcare does not sell medicines. Families buy prescribed medicines from a licensed pharmacy.
What if the visit shows something worrying?
The nurse records readings and tells the family. For serious signs the first step is to call 108 or your doctor. Nurses do not change treatment.
In an emergency, call 108 (ambulance) or go to the nearest hospital. ServQ Healthcare supports planned and ongoing care at home.